Frequently asked
Support
The product
Is there melatonin? +
No. Serune contains no melatonin and no hormones — it is built for the second half of the night.
What does it taste like? +
Made with real cacao — rich, dark and comforting, with a note of tart cherry and vanilla. Not sweet, with no artificial sweeteners.
When and how do I take it? +
One sachet at 9pm, dissolved in hot water or any milk you like.
The founder offer
Is there a contract? +
No fixed multi-year contract. Founders keep £42 for as long as the subscription stays active.
What's the founder price? +
£42, secured with a free email. The first hundred lock it for as long as they stay; the next four hundred for twelve months.
Shipping & returns
When does it ship? +
Pre-orders open early October 2026; first dispatch end of October.
What's the refund policy? +
Joining the waitlist is free, so there is nothing to refund. When you order after launch, our refund terms apply before dispatch.
Contact
Contact
A quick note reaches us directly.
Privacy · Refund · Terms of service · Subscription terms — footer-linked.