Frequently asked

Support

The product

Is there melatonin? +

No. Serune contains no melatonin and no hormones — it is built for the second half of the night.

What does it taste like? +

Made with real cacao — rich, dark and comforting, with a note of tart cherry and vanilla. Not sweet, with no artificial sweeteners.

When and how do I take it? +

One sachet at 9pm, dissolved in hot water or any milk you like.

The founder offer

Is there a contract? +

No fixed multi-year contract. Founders keep £42 for as long as the subscription stays active.

What's the founder price? +

£42, secured with a free email. The first hundred lock it for as long as they stay; the next four hundred for twelve months.

Shipping & returns

When does it ship? +

Pre-orders open early October 2026; first dispatch end of October.

What's the refund policy? +

Joining the waitlist is free, so there is nothing to refund. When you order after launch, our refund terms apply before dispatch.

Contact

Contact

A quick note reaches us directly.

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